"Thank you, Brandon and Valley, for your long-standing quality service!!"
When our old HVAC unit died over six years ago, we bought our new unit from Valley Heating and Cooling. They were punctual, polite, and professional, discussing options with us and answering all our questions. The purchase and installation was fast and painless, a very good thing in July in Alabama. Since that time, they have handled any questions, update to a better thermostat, and annual maintenance appointments with an excellent customer service and courtesy that can be difficult to find these days. Our last service technician, Brandon Mathis, was very polite, professional, and friendly from the phone call to let me know he was on his way until he wished me a nice day as he left. He also offered me the opportunity to have my dryer vent cleaned, a long-delayed and much-needed service I was eager to have done. Thank you, Brandon and Valley, for your long-standing quality service!!