Chris was very knowledgeable, professional, and personable Jun 6, 2026

Chris was very knowledgeable, professional, and personable, which was all good! The only thing that had me concerned is when I called the office and spoke with the lady on the phone. She was very nice but told me the technician would call me in 15 minutes. I got a call from Chris in a couple of hours. He did say they were backed up and apologized, but overall things went well. Maybe contacting the technician before passing on information could mitigate this in the future.

hreeves100

Very Respectful Technician Jun 5, 2026

Terry Barnes was my technician. He was very respectful and found the problem in no time.

Debbie Nalley

Great Professional Experience Jun 5, 2026

Great professional experience today. 👍 Great quick service, have used Valley for years, never a complaint.

Jack Roney

Showed Up on Time, Very Experienced Jun 2, 2026

Showed up on time, very experienced, performed visual and mechanical inspection, checked pressure, all within specs.

Walter Sarzynski

Comfort Club is great May 23, 2026

I joined the Comfort Club, and I paid nothing! Once again, I paid nothing! Comfort Club is great! Valley Heating, Air & Plumbing is the best!

B Duty

Turning Our Sauna Back Into a Home May 22, 2026

When I told the Lord that I wanted a new house, I should’ve specified that I wanted to move to a new house, not upgrade the existing one because of one disaster after another. Our latest catastrophe resulted in our HVAC unit perishing after a long battle of southern heat and humidity... Although it was late in the evening, we made a desperate call for help. Not long after, John Stebbins and Jesse Brown appeared, driving the van full of eternal hope for the desperate and unlucky, wielding the torch of illumination (flashlight). Sadly, our dear HVAC that has served us so valiantly had finally met its end. Through the tears (sweat, actually), a new beacon of hope by the name of Bryant Perry was called to help. He, thankfully, had a solution to our dearly departed. And although it hurt our pocketbook (because even at the great deal Bryant was able to get for us, HVACs are still expensive), we have made a new investment in our—not at all asked for—renovation of our home. As I arrived home from work the next day, I pulled up to see Noah Colon and Curtis Merriman hard at work in the pouring rain with smiles on their faces and not a complaint to be heard. So I would like to thank Valley Heating and Cooling for the quick, efficient, friendly, down to earth, and real effort they put in to turning our sauna back into a home. From the Reed family and their two lovable pooches, we thank you for employing such great people to represent you and bring honor to your name!

Heaven Reed